FAQ - Frequently asked questions about Robotmower Sverige AB and robot mowers

1. What brands of robot mowers do you work with?

We work with several leading brands, including Segway Navimow, Robomow, Honda Miimo, Stihl and other established manufacturers. We offer sales, spare parts and service.

2. Do you have an authorized service workshop?

Yes, we do. We have our own authorized workshop and follow the manufacturers' guidelines for troubleshooting, repairs and warranty cases. This means that your machine is handled according to the same standards as the manufacturer.

3. Do you help with the installation of robotic lawnmowers?

Absolutely, we do. We offer pre-installation advice and can help with planning, cabling and commissioning. We can also guide you remotely if you install it yourself.

4. How do I know which robot mower is right for my plot?

The choice depends on the size, slope, complexity, obstacles and quality of the grass. We will be happy to help you choose the right model based on your needs and the conditions of your plot.

5. Do you sell spare parts and wear parts?

Yes, we do. We have a wide range of blades, batteries, wheels, cables, charging stations and other original parts. We can also help you identify the right spare part for your particular model.

6. How long is the delivery time?

Most products are shipped within 1-2 working days. Spare parts in stock are usually shipped the same day. For special orders, we always inform you about the expected delivery time.

7. Can I send my robot mower in for troubleshooting?

Yes, you can. You can send your machine to our service workshop. We will make a diagnosis, get back to you with a quote and carry out the repair after approval.

8. What do I do if my robotic lawnmower displays an error code?

Many error codes can be solved quickly by:

• cleaning the sensors

• checking the wiring

• restarting the machine

• checking the charging station

If the error persists, we will help you troubleshoot or take the machine in for service.

9. Do you offer support after purchase?

Yes, we do. We offer fast and personalized support via email and phone. Our goal is for you to always feel confident with your purchase and get help when you need it.

10. Where is Robotmower Sverige AB located?

We are based in Kungälv, but deliver products, spare parts and support to customers throughout Sweden.